Terms & Conditions
The downloadable PDF is the legally binding version. Everytning below is for transparency — how to find the right version, how updates apply, and where to get the older copies.
Latest Version
Please download the latest version of our terms and conditions below.
Each document will have names as follows:
AICREATIVV-Client Agreement-X.X-YYYY
Change Logs
Format: X.Y
X: Major changes - New clauses, structural changes, updated policy.
Y: Minor changes - Small edits, date changes, grammar
Title | Minor Changes | Major Changes | Date |
|---|---|---|---|
V3.0 | Changed to two columns, minor font size change, Business Address change | Added Background IP, Safety, Client-provided materials clauses, Data protection and file retention clause for storage, removed interest upon late payment clause (credits to Takaful Legal Team). Anti-Bribery compliance, E-Signatures now deemed same effect as original. Non-disparagement, No Exclusivity clause. Portfolio clause extended, Added 4 more definitions, Raw files are not considered as deliverables unless stated otherwise, New Health, Safety and Permits Clause especially for media team's safety, Added Generative Tools & AI Use clause, Added changes to terms clause | 18/08/2025 |
V2.0 | Grammatical Errors | Deposits are now non-refundable, Projects will be halted should there be a delay in payment as agreed in scheduled, Redefined "Revisions", Cancellation policy strengthened, Added clauses to handle delays, Intellectual property expanded. | 01/01/2025 |
V1.0 | Fixed font sizing and grammatical errors | Introduced 32 clauses with highlights to Client & Agency Responsibilities, Portfolio Reproduction, Payment Schedules & Delays & added Definitions for clarity between both parties. | 01/01/2024 |
Which Terms Apply to My Project?
Whichever version of our Terms & Conditions that are live and coincides with your signed Quotation will be the terms that travel with your project until it's done. Newer versions of the Terms & Conditions will only apply to projects that take place after the new version of term's effective date.
How Updates Work
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Updates do not change a project that is already ongoing.
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They apply going forward to new Quotes, renewals, change orders, and new phases not yet scoped or accepted.
Questions & Clarifications
Have questions about how a clause applies to your project or need a tailored exception in your quote?
Please email hi@aicreativv.com with your project reference. We'll respond promptly.